FAQ

What types of freight do we handle?

We offer variety of shipping options, such as expedited shipping or special handling, to meet the specific needs of different customers and shipments.

How do I get a quote for shipping services?

You can request a quote through our website or by contacting our customer support team. We will need information about your shipment, including the origin and destination, type of freight, and transportation mode.

What is the estimated transit time for my shipment?

Transit times will vary depending on the origin and destination, mode of transportation, and other factors. We can provide estimated transit times when you request a quote or place an order.

Can you handle oversized or overweight shipments?

Yes, we have the capabilities to handle oversized or overweight shipments. We will work with you to ensure that your shipment is transported safely and efficiently.

What are your policies for cancellations and refunds?

We have cancellation and refund policies in place, which may vary depending on the specific circumstances of your shipment. Please contact our customer support team for more information.

What insurance options do you offer?

We offer a range of insurance options to protect your shipment during transit. Our customer support team can help you select the right insurance coverage for your needs.

How do I track my shipment?

You can track your shipment through our website or by contacting our customer support team. We will provide you with a tracking number and updates on the status of your shipment.

How do you ensure the safety and security of my shipment?

We have strict safety and security protocols in place to protect your shipment during transit. This includes using experienced and trained drivers and carriers, utilizing secure packaging and containers, and providing insurance coverage options.

Do you offer any value-added services?

Yes, we offer a range of value-added services, including warehousing and distribution, customs clearance, and supply chain management. Our team can work with you to develop a customized logistics solution that meets your specific needs.


Can you accommodate last-minute or urgent shipments?

Yes, we understand that sometimes shipments need to be expedited or require urgent attention. We have the flexibility to accommodate last-minute or urgent shipments, and can work with you to find the best solution for your specific situation.

What types of industries do you serve?

We serve a variety of industries, including manufacturing, retail, healthcare, and more. Our experience and expertise allow us to provide customized logistics solutions that are tailored to the unique needs of each industry.